Showing posts with label IT departments. Show all posts
Showing posts with label IT departments. Show all posts

Friday, November 5, 2010

Understanding The Process Of IT Automation

People generally like to talk about the future, perhaps this because most aspects of the future are shrouded in mystery. Another thing that keeps people speculating about the future is change. This is especially the case on the business arena. When we talk of business, it is clear that one of the main driving forces behind businesses is IT. With so many things in the business arena changing, there is need for a perfect IT system that will keep up. IT automation is the best option to ensure continued success.

With IT automation, it will be possible for business organizations to increase their agility hence dealing with sudden shifts in the market, changing customer behavior, emerging competition and constantly evolving technologies. It can also be useful in dealing with cascading mergers or acquisitions. Increased agility allows for business processes that cannot only constantly change, but can readily adapt to change as it happens. It also means finding ways to leverage new information into more complex combinations than currently exist. Not wanting to, throw the baby out with the bathwater, IT automation must be capable of including existing information from a variety of platforms, including legacy applications, mainframes and metadata. It will also be expected to maintain a data flow of information pertaining to customers and suppliers. Keeping the old and adapting to the new is why IT automation is the wave of the future. Given what we have witnessed over the last decade, it would be impossible to argue that current systems will maintain the status quo for any length of time. Technology only lasts as long as a new technology is developed, which has pretty much been at warp speed. As our Grandparents could not conceive of the concept of airplane travel, so too, we cannot imagine the technological advances that will evolve in the future. Web services have enabled most of us to collect new types of data from within and without an organization. Companies have significantly improved data collection methods, with RFID promising even higher levels of real time data transfers. This improvement, however, has generated a new set of challenges in integration, collections, filtering and deciphering.

With all these apparent challenges it should be clear that remaining static on the current systems is not the way to the future. This is why many IT departments are challenged to react. What with the companies resources being too stretched to adapt fast. Such overworked IT departments only find consolation in shifting most of the burden to existing systems with people offering direction only.

Defining IT automation is not as simple as it may sound. Considerations include checking the prevailing conditions for their data center model in order to define and set the parameters, thereby ensuring expectations will be in line with achievable goals. The outcome? Automation must adapt to varying parameters in different organizations. There is no more cruise control when it comes to business in the new Millennium. Once the perfect automation approach is identified the only remaining function is to identify the components which are best suited for the process. That is, until the parameters change.

Tuesday, October 19, 2010

IT Managed Service Providers Could Be Great Cost Effective Answers

IT managed service providers can be extremely beneficial to the client receiving the services as well as attractive to businesses providing the services. The most well known example of managed IT services is that of the managed dedicated server where all technical changes as well as the physical server are taken care of by the service provider. IT management as a service has begun to receive notice and acceptance well beyond the simple managed server from both providers and from clients.

Having the staff on site is not strictly necessary for many organizations and this makes it ideal for providers offering off site IT services. IT costs can fluctuate depending on the type of software that must be deployed, training needed for employees or support services needed. However for companies with a managed IT solution, the costs are normally fixed each month and worked into the budget.

Every business has a different set of needs when it comes to IT and with a dedicated managed set of providers, the focus of the managed service can target the needs of the business exactly. Service providers as well are finding the managed solutions beneficial as customer satisfaction can be heightened, and long term relationships built by the alert service provider. Providers may well be able to save the client even more by anticipating potential problems and avoiding them as opposed to coming in after the problem has escalated.

Some sectors of IT are more difficult to market than others and more groundwork and careful marketing must be done. Other sectors are very fertile ground for IT managed services as the prospective client base has been introduced to the concept by way of similar services. There are also specific governmental regulations that should be considered in the planning stage for any provider such as regulations for data storage and backup.

Data security is one area that many clients are more than willing to consider as a managed solution. The expertise necessary to secure data and detect threats makes the transition to managed services much easier to market to the average potential customer. Off site data storage as well as server maintenance and provision are well worked areas where many customers are conditioned to consider managed services beneficial.

Managed servers have been around for years and the clients view these as cost effective solutions for server hosting wherein they need only worry about what their site will provide and not the IT end of their online presence. As outsourcing specialized technical jobs becomes more common there will undoubtedly be less resistance to any type of managed services. It makes more sense for the company and provides a stable income for the excellent service provider.

Software as a service, desktop as a service and many other IT services have introduced a new market for the provider and cost effective solutions for the business which may be required to maintain many machines and deploy software over multiple branches as in the case of a corporation. While IT managed service are not yet the preferred solution for every company they are becoming increasingly more accepted by service providers as well as companies of all sizes.

More providers who formerly provided only consultant services are choosing instead to offer IT managed solutions and the transition appears to be beneficial for both the customer and the provider. The service provider benefits by familiarity with the client's systems and needs. This allows them to spot potential problems before they become real issues.